At Loomfresh, we are committed to protecting
your privacy and security. This privacy policy explains how we collect, use,
and protect your personal information.
Information We Collect
We collect personal information from you when
you visit our website, place an order, or engage with us through social media
or email. The types of personal information we collect may include:
·
Name
·
Contact information (email address, phone number, and shipping
address)
·
Payment information (credit card number, expiration date, and
security code)
·
Username and password (if you create an account)
·
Demographic information (age, gender, and interests)
·
Information about your browsing and shopping behavior on our
website
How We Use Your Information
We
use your personal information to:
·
Process and fulfill your orders
·
Provide customer service and support
·
Personalize your shopping experience
·
Send you marketing communications and promotional offers
·
Improve our website and services
·
Conduct research and analysis to improve our products and services
How We Protect Your Information
We take reasonable precautions to protect your
personal information from unauthorized access, use, or disclosure. We use
secure socket layer (SSL) technology to encrypt your payment information and
protect it from interception. We also have strict policies and procedures in
place to protect against unauthorized access to your personal information.
Sharing Your Information
We do not share your personal information with
third parties, except in the following circumstances:
With our service providers who help us operate
our business and provide services to you, such as payment processors, shipping
carriers, and marketing agencies.
With our affiliates and subsidiaries, if any.
In response to a subpoena, court order, or other
legal process.
To protect our rights, property, or safety, or
the rights, property, or safety of others.
In the event of a merger, acquisition, or sale
of all or a portion of our assets.
Your Rights
You have the right to access, correct, or delete
your personal information. You can update your personal information by logging
into your account and making changes, or by contacting our customer service
team. You can also request that we delete your personal information by
contacting our customer service team, but please note that this may limit our
ability to provide you with services and support.
Cookies and Tracking Technologies
We use cookies and other tracking technologies
to collect information about your browsing behavior on our website. We use this
information to personalize your shopping experience and to improve our website
and services. By using our website, you consent to the use of cookies and other
tracking technologies.
Changes to Our Privacy Policy
We may update our privacy policy from time to
time to reflect changes in our business practices, technology, or legal
requirements. We will post any changes to our privacy policy on this page and
indicate the effective date of the changes.
Contact Us
If you have any questions or concerns about our
privacy policy, please contact our customer service team by email at
[email protected] or by phone at +91 8680882255.