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Privacy Policy

At Loomfresh, we are committed to protecting your privacy and security. This privacy policy explains how we collect, use, and protect your personal information.

 

Information We Collect

We collect personal information from you when you visit our website, place an order, or engage with us through social media or email. The types of personal information we collect may include:

·         Name

·         Contact information (email address, phone number, and shipping address)

·         Payment information (credit card number, expiration date, and security code)

·         Username and password (if you create an account)

·         Demographic information (age, gender, and interests)

·         Information about your browsing and shopping behavior on our website

 

How We Use Your Information

            We use your personal information to:

·         Process and fulfill your orders

·         Provide customer service and support

·         Personalize your shopping experience

·         Send you marketing communications and promotional offers

·         Improve our website and services

·         Conduct research and analysis to improve our products and services

 

How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use secure socket layer (SSL) technology to encrypt your payment information and protect it from interception. We also have strict policies and procedures in place to protect against unauthorized access to your personal information.

 

Sharing Your Information

We do not share your personal information with third parties, except in the following circumstances:

With our service providers who help us operate our business and provide services to you, such as payment processors, shipping carriers, and marketing agencies.

 

With our affiliates and subsidiaries, if any.

In response to a subpoena, court order, or other legal process.

To protect our rights, property, or safety, or the rights, property, or safety of others.

In the event of a merger, acquisition, or sale of all or a portion of our assets.

Your Rights

You have the right to access, correct, or delete your personal information. You can update your personal information by logging into your account and making changes, or by contacting our customer service team. You can also request that we delete your personal information by contacting our customer service team, but please note that this may limit our ability to provide you with services and support.

 

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. We use this information to personalize your shopping experience and to improve our website and services. By using our website, you consent to the use of cookies and other tracking technologies.

 

Changes to Our Privacy Policy

We may update our privacy policy from time to time to reflect changes in our business practices, technology, or legal requirements. We will post any changes to our privacy policy on this page and indicate the effective date of the changes.

 

Contact Us

If you have any questions or concerns about our privacy policy, please contact our customer service team by email at [email protected] or by phone at +91 8680882255.